Privacy Policies

1. Introduction

Nevira (“Company”, “We”, “Us”, or “Our”), a sole proprietorship based in Surat – 395009, Gujarat, India, is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.nevirafashion.com and purchase our products or use our services.

This Policy is in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Rules, 2011.

By accessing or using our website, you consent to the practices described in this Privacy Policy.

2. Scope

This Privacy Policy applies to all users of our website and services within India.

3. Information We Collect

3.1 Personal Information

We may collect the following information:

Full name
Mobile number
Email address
Billing and shipping address
Order and transaction details

3.2 Payment Information

Payments are processed securely through UPI and Razorpay
We do not store your debit/credit card details

3.3 Technical Information

IP address
Browser type and version
Device type and operating system

3.4 Usage Information

Pages visited
Time spent on website
User behavior and interaction

3.5 Marketing & Communication Data

WhatsApp number
Email preferences
Responses to promotions and advertisements

4. How We Collect Data

We collect your data through:

Account registration and order placement
Customer support and communication
Cookies and tracking technologies
Third-party services (payment gateways, analytics tools)

5. Purpose of Data Processing

We use your personal data for:

Processing and delivering orders
Providing customer support
Sending order updates and notifications
Marketing and promotional communication (via Email, SMS, WhatsApp)
Running advertisements (Google Ads, Facebook/Instagram Ads)
Improving website performance and customer experience
Preventing fraud and ensuring security
Complying with legal obligations

6. Legal Basis for Processing

We process your personal data based on:

Your consent
Performance of a contract (order processing)
Legal obligations under Indian law
Legitimate business interests

7. Consent & Withdrawal

By using our website or providing your information, you consent to data collection and usage as described.

You may withdraw your consent at any time by contacting us at support@nevirafashion.com

8. Sharing of Personal Data

We may share your information with:

8.1 Service Providers

Payment gateway providers (Razorpay, UPI platforms)
Courier and logistics partners
IT and hosting service providers

8.2 Advertising Partners

Google Ads
Facebook / Instagram Ads (Meta)

8.3 Legal Authorities

When required under applicable laws

We ensure all third parties handle your data securely.

We do not sell or rent your personal data.

9. Cookies and Tracking Technologies

We use cookies and tracking tools to:

Enhance user experience
Store preferences
Analyze traffic
Show personalized ads

You can disable cookies through your browser settings, but some features may not function properly.

10. Data Retention

We retain your personal data only as long as necessary to:

Fulfill orders and services
Comply with legal obligations
Resolve disputes

11. Your Rights

Under Indian law, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Withdraw consent
Opt-out of marketing communications

To exercise these rights, contact: support@nevirafashion.com

12. Data Security

We implement appropriate security measures, including:

Secure servers and encryption
Restricted data access
Trusted third-party services

However, no system is completely secure, and users share data at their own risk.

13. Children’s Privacy

Our website is not intended for individuals under 18 years of age.

We do not knowingly collect data from children.

14. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices or content.

15. Business Transfers

In the event of a merger, sale, or transfer of business assets, your data may be transferred to the new entity with appropriate safeguards.

16. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated date.

17. Governing Law & Jurisdiction

This Privacy Policy is governed by the laws of India.

Any disputes shall be subject to the jurisdiction of the courts in Surat, Gujarat.

18. Grievance Officer

As per Indian law:

Designation: Nevira Support Team
Email: support@nevirafashion.com

19. Contact Us

If you have any questions or concerns, contact us at:

📧 Email: support@nevirafashion.com
📞 Phone: 9825640107